Cart
0
Orders & Payments
Below are some of are common questions about Orders & Payments
What is your jewelry made from?
Our jewelry is made from a high-quality metal alloy with a gold-plated finish, offering a polished, gold-like appearance that is lightweight, stylish and tarnish-resistant, making it ideal for everyday wear.
What payment methods do you accept?
We accept all major credit and debit cards, along with secure payment options available through Shopify. All transactions are protected and encrypted.
How can I place an order?
Simply choose your favorite pieces, select the style or variant if applicable, and click Add to Cart. Once you're ready, proceed to checkout and follow the instructions.
Can I change or cancel my order after placing it?
Orders can be canceled or changed within 12 hours of purchase. After this window, your order may already be processing or shipped. If you need help, email us quickly at contact@schynejewelry.com.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you accept international returns?
At this time, we ship within the United States only. International shipping may be added soon.
Do you accept returns?
Yes—returns are accepted within 14 days of delivery.
Items must be unworn, unused, undamaged, and in original packaging.
What is your return policy?
We accept returns within 14 days of delivery. All items must be unused, unworn, undamaged, and returned in their original packaging.
Due to hygiene reasons, earrings cannot be returned or exchanged unless they arrive damaged or defective.Customers are responsible for return shipping costs unless the item was sent incorrectly or arrived damaged.
To start a return, simply email us at contact@schynejewelry.com with your order number and details.
Do I pay for return shipping?
Yes, customers are responsible for return shipping costs unless the item arrived damaged or incorrect.